Can I adjust the cook time and/or temperature once the unit is running?
Yes. you can adjust the cook time or temperature at any point throughout the cooking process by using the up and down TIME and/or TEMP arrows.
How much can I fill the drawers?
There is no fill line. Make sure that the drawer can close properly in the unit.
Do I need to defrost frozen foods before air frying them?
It depends on the food. Follow package instructions.
Will the outside of the unit get hot?
Although the outside of the unit will heat up during the cooking process, the control panel and air fry drawer handle will remain safe to touch.
Can I air fry wet, battered ingredients?
Yes, but use the proper breading technique. It is important to coat foods first with flour, then with egg, and then with bread crumbs. Press breading firmly onto the battered ingredients, so crumbs won’t be blown off by the fan.
Can I pull out the drawers to check on food during cooking?
Yes. We recommend checking on your food regularly throughout the cooking process. Simply pull out the drawer and shake or rotate the food. The timer will pause automatically and the heater and fan will shut off when the drawer is removed. When you are done, slide the drawer back into place. The timer will start and the unit will automatically resume cooking.
Can I cook different foods in each zone and not worry about cross contamination?
Yes, both zones are self-contained with separate heating elements and fans.
Does the unit need to preheat?
The unit does not need to be preheated.
Do I need to use oil when air frying?
Although oil is not required, we recommend starting with one tablespoon and adjusting for personal preference, or referencing the recipe for recommended oil amounts.
DO NOT use this appliance for Deep Frying
Can I use parchment paper or aluminium foil in the air fry drawer?
Yes. It is safe to use parchment paper and aluminium foil in the drawer. The use of aluminium foil is suggested in some recipes.
Is the air fry drawer non-stick?
Yes. The drawers have a PTFE coating.
What materials are the drawers, crisper plate, and unit's exterior made of?
The drawers are made of aluminium with a PTFE coating. The unit's exterior uses approved food-safe plastic. The crisper plate is ceramic coated aluminium.
What are the timer increments?
The timer increments vary depending on the function:
Air Fry: 1-minute increments up to 1 hour
Roast: 1-minute increments for the first hour, followed by 5-minute increments for the next 3 hours Dehydrate: 15-minute increments up to 12 hours
Reheat: 1-minute increments up to 1 hour
Bake: 1-minute increments for the first 30 minutes, followed by 5-minute increments for the next 3 1/2 hours
Max Crisp (not included on all models): 1-minute increments up to 30 minutes
What is the temperature range of the unit?
The temperature ranges from 40°C (for Dehydrate) to 240°C (for Max Crisp). Roast, Air Fry, Reheat, and Bake only goes up to 210°C.
What is Max Crisp?
Max Crisp Technology provides hotter, faster, and crispier results for all your favourite prepackaged frozen foods. Max Crisp cooks at 240°C. For best results, reduce cook times and shake food often.
How many cooking functions are included with the unit?
The unit has 6 different cooking functions: Max Crisp, Air Fry, Dehydrate, Roast, Bake, and Reheat