“Lid” appears on the control panel display.
The lid is not locked in place and needs to be secured for the selected function to start.
“Jar” appears on the control panel display.
The pitcher is not properly installed on the base. Simply place the pitcher down onto the base, ensuring the pitcher is fully seated.
"- - - -" appears on the control panel.
You are attempting to run a program that has been disabled. Be sure the pitcher and lid have been properly installed. For your safety, certain programs may only be run 2 consecutive times.
Unit doesn’t turn on.
Make sure unit is plugged in.
Display will light up with usable programs once connected to power. Pitcher and lid must
be engaged to select a program.
Lid is stuck on pitcher.
The lid is removed by rotating from the handle counterclockwise and then lifting up.
Cannot change time or temperature settings on Auto-IQ® programs.
All programs were developed by culinary experts to deliver the perfect balance of
heating, stirring, and blending patterns to give perfect results, so you do not have to
set the time or temperature.
To select a specific temperature, use the Manual COOK setting instead of an
Program has paused.
If the lid was removed while running a program or while in a Manual mode, the cooking
or blending function will pause. Replace the lid and push the program button again
to continue from where the time left off.
Why does the blender sometimes count up and other times count down?
Auto-iQ programs are timed to finish on their own when they are complete, so the clock
counts down until the program has finished. When using Manual modes, the clock will
count up from 0 until the auto shutoff time is reached or the button for the currently
running mode is selected again.
My pitcher will not assemble to the base
Make sure the Ninja® logo is facing forward before placing the pitcher directly onto
the blender base. If the pitcher is still not fully seated, rotate the coupling under the
pitcher to help align it to the base.
Pitcher still has residue after running the Clean program.
Try running the CLEAN program a second time. You may also hand-wash the pitcher
using the included cleaning brush, which is specifically designed to clean those
The control panel returns to home display.
The control panel is designed to return to standby mode when left inactive for
3 minutes. If you have taken longer than 3 minutes to choose a function, or if the
program has finished, the unit will return to standby mode.
Why does the unit beep during Auto-iQ Programs?
We’ve incorporated STIR ALERT within all Auto-iQ programs to let you know the unit
is about to stir. The alert is 3 beeps followed by a 2-second pause before each stir.