Why is my food overcooked or undercooked even though I used the thermometer?
It is important to insert the thermometer lengthwise into the thickest part of the ingredient to get the most accurate reading. Make sure to allow food to rest for 3–5 minutes to complete cooking. For more information, refer to the Owner's Guide in the "Using the Foodi™ Smart Thermometer section or refer to the first page of the QSG.
Can I cancel or override preheating?
Preheating is highly recommended for best results, but you can skip it by selecting the PREHEAT button after you press the START/STOP button.
Should I add my ingredients before or after preheating?
For best results, let the unit preheat before adding ingredients.
How do I pause the unit so I can check my food?
When the hood is opened during a cooking function, the unit will automatically pause.
Will the thermometer grip melt if it touches the hot grill grate?
No, the grip is made of a high-temperature silicone that can handle the Ninja® Foodi™ Smart XL Grill’s high temperatures.
Why does the unit have a 1–9 scale for the Beef Preset?
Perception of what a specific internal doneness looks like differs from person to person, even restaurant to restaurant. The 1–9 scale provides a wide range of options for each doneness level so you can customize doneness to your liking.