Ninja Foodi PossibleCooker
FAQ
What is the power rating of the Ninja Foodi PossibleCooker?
The appliance has a power rating of 1400 Watts and operates on a voltage of 220-240V.
Can I use the cooking pot on a stovetop?
No, the cooking pot is not stovetop safe. However, it is oven safe up to 240°C.
Is it safe to use an extension cord with this cooker?
No, you should not use an extension cord with this product to reduce risks associated with longer cords.
Can I use the PossibleCooker for deep-frying?
No, this appliance must not be used for deep-frying.
Which parts are dishwasher safe?
The cooking pot, glass lid, and steam rack can all be washed in the dishwasher.
How should I clean the main cooker base?
The cooker base and control panel should be wiped clean with a damp cloth; never submerge the main unit in water or put it in the dishwasher.
Do I need to preheat the unit before the first use?
It is recommended to run the unit for 10 minutes without food before its first use to remove any packaging residue or odours.
What should I do if the unit emits black smoke?
Unplug the unit immediately and wait for the smoke to stop before attempting to remove the cooking pot.
How much space should I leave around the unit during operation?
Provide at least 15cm (6 inches) of space above and on all sides for adequate air circulation.
What is the purpose of the "Sear/Sauté" function?
This function allows the unit to be used as a cooktop for browning meats, sautéing vegetables, and simmering sauces.
Can I use metal utensils in the cooking pot?
No, do not use metal utensils as they will scratch the non-stick coating on the pot.
How long can the unit stay in "Keep Warm" mode?
The unit will automatically shut off after 12 hours of being in Keep Warm mode.
What does the "ADD POT" error message mean?
This message appears when the cooking pot is not properly inside the cooker base, which is required for all functions.
Why is the unit counting up instead of down?
This indicates that the Slow Cook cycle is complete and the unit has automatically switched to Keep Warm mode.
What should I do if the display shows "E1" or "E2"?
These codes indicate the unit is not functioning properly; you should contact Customer Service for assistance.
Is it necessary to keep the lid on while cooking rice or pasta?
For best results, it is recommended to keep the lid on during the cooking process for rice, quinoa, oats, and pasta functions.
What is the warranty period for this product?
The Ninja Foodi PossibleCooker comes with a two-year limited replacement warranty from the date of purchase.